• Read all guidance provided in advance and know who to contact in case of any technical issues during the exam. 

• Read the University's exam rules and regulations. These apply during online timed exams. 

• Make sure you have the Internet Browser recommended by your School.  Some exam platforms perform better on certain Browsers. The approved Browser for Canvas at the University is Firefox, but Edge and Safari are also supported. Chrome is not currently approved by the University. Ensure your Browser is updated regularly and is the most up to date Browser installed prior to the exam starting. 

• Where possible, close all other applications on your computer to ensure the exam runs smoothly and doesn't crash. 

• You may find it helpful to replicate exam conditions in your environment. Clear your desk, ensure comfort and privacy, and have a clock/timer in easy view. 

• Your course should give you access to a mock exam. If you're unsure where this practice area is, contact your Programme team. 

Can I see the Canvas exam system before accessing it for real? 

• Yes, your course should provide you access to a mock exam. If you're unsure where this practice area is, contact your Programme team. 

• Be aware of the University’s rules on plagiarism and academic malpractice. 

• Students on professionally regulated programmes will also be bound by their professional bodies' codes of conduct. 

• Complete the exam independently and do not confer with anyone during it. 

• Do not make copies of any exam questions (either written or screenshot). 

• Do not share details of the exam with anyone. 

• Do not approach or ask anyone for support with the exam. 

• By submitting your exam, you confirm that it is all your own work. 

When are my exam deadlines? 

Final submission deadlines will always be stated in British local time (Greenwich Mean Time (GMT) or British Summer Time (BST) depending on the time of year. If you live in a different time zone, it is your responsibility to convert your local time to British time. Time zone errors will not be accepted as mitigating circumstances for late submission. 

• Timed Canvas exams will usually be available for at least 24 hours. Your exam time starts when you click 'Begin' and once you start there is a fixed timeframe to complete the exam. You must complete in one sitting. You cannot pause or leave and re-enter later.  

• Throughout the exam, the remaining time appears on a status bar. You will not be given alerts for time periods remaining. It is your responsibility to keep track of the time remaining in your exam. 

• Exam questions may be presented to you one at a time or in a continual list. In either case, there is no need to save each question response as Canvas saves automatically. You will be able to go back and review your answers to make changes before completing the exam, if the time has not expired. 

• The guidance provided by your programme team should include details of when the exam will be available and how long you have to complete it. 

• Your exam will automatically submit when the time is up, even if you haven’t answered all the questions. In this case you should make sure to allow yourself time towards the end to review and submit your answers. If you navigate away from an unfinished timed quiz, the timer will continue running and the quiz will auto submit when time runs out. 

• If you experience technical difficulties during the exam and your exam is affected, evidence will be required if you decide to make a mitigating circumstances request. 

All exams are set to allow for any temporary loss of access. If this happens do not worry, just login again and resume your exam. 

• Please remember that In-Cluster exams are conducted under strict regulated and monitored exam conditions. Exams invigilators will reiterate these conditions and rules as you enter to begin the exam. 

• You will require your mobile device, or other device (fob) to allow entry to Canvas using DUO authentication. Ensure you have the DUO app on your device and have linked it to your Canvas account. Guidance on setting up your DUO 2 Factor Authentication can be found here. 

• Revision notes and other materials must be placed in your coat or bag. 

• Coats and bags must be stored under your desk or at the back of the room. 

• Any other form of revision notes must be removed prior to the start of the exam. 

• A full list of exam regulations and requirements can be found here. 

Each Exam will display a Student Declaration that must be read and agreed to prior to starting the exam. 

You cannot sit an exam after the availability window has passed. You may apply for mitigating circumstances. 

You cannot query or challenge a question during the exam. After the exam you can report the question to the Programme team. 

If your computer crashes during the exam and it takes several minutes to log back on:

• Take screenshot or photo of any error message(s). Save this photo file and do not amend after the incident, to preserve the date stamp. 

• Attempt to re-enter the test and complete the exam as best you can in the time remaining. 

Alert your Programme team of the issue as soon as possible after the exam. They will advise you of whether you should submit a mitigating circumstances claim.